JEPS Inn Amenities and Bathing Guide
Can I take the towels from the inn home? Can I bring my own towels to the public bath, get extras, or confirm if I'm staying for multiple nights?
The conclusion is that you can only take home items that are explicitly stated as "take-home" or items you purchased. Even a thin towel with the hotel's name on it cannot be taken home if it is part of the hotel's amenities. Whether you can bring your own towels from your room to the public bath, whether additional towels are provided free of charge, and where to return them after use all vary depending on the facility and your plan.

Conclusion: Do not take any amenities with you; check the signs and the hotel's information.
You cannot assume that an item is allowed to be taken home simply because it is "packaged" or "has the inn's name printed on it." Items for sale, souvenirs, and items marked as "take-home" can be taken home, but rental items and room amenities are the property of the inn. If there is no indication, it is safest to check with the front desk before taking anything home.
| Towel condition | Basic judgment | To confirm |
|---|---|---|
| Amenities in guest rooms | Don't take it home. | Guest Room Information / Front Desk |
| Provided on the shelves in the public bath | Return to the designated location after use. | Changing room sign |
| Clearly stated: "Takeout available" | Takeout available | Check the target and quantity. |
| Purchase at the shop or through a plan | Available for purchase and take-home. | Accounting and product labeling |
Even if it's included in the accommodation fee, it doesn't necessarily mean that ownership is transferred. If you're unsure, point to the item and ask, "Can I take this small towel home?"My first time at a ryokan (Japanese inn)In that case, please also prioritize providing information about yukata (Japanese-style robes) and room amenities.
There are three ways to place towels.
The Japan Tourism Agency's collection of customer service phrases for accommodations includes an example of a guide that asks guests to bring the small towel and bath towel provided in their room, rather than placing towels in the public bath. This is not a uniform rule for all inns, but rather an example for on-site explanation. In reality, there are three methods:
They are usually placed in a bag or basket and taken to the public bath. After use, they are often returned to the guest room.
Use the required number of sheets and return them to the designated location, such as a collection box.
Check the terms and conditions and fees for borrowing, exchanging, and purchasing.
Public bath usage hoursIf you also check the times when men and women switch places, you can estimate how many times wet towels will need to be changed.Private bath,Guest room bathSometimes a different towel is provided, but don't assume it's shared or exclusive.
The roles of small towels and bath towels
| Types | Main uses | Place to put it in the bathroom |
|---|---|---|
| Small towel / Face towel | Wash your body in the washing area, cover your body while moving | Outside the bathtub. Cannot enter the water. |
| bath towel | Dry your body after bathing. | Shelves and lockers in the changing room |
| Body washing towel | Lather up the soap and wash | Follow the facility's instructions |
| Towel for foot bath | Dry your feet after the foot bath. | It's easier to manage if it's not shared with the public bath. |
The Japan Tourism Agency, JNTO, and the Ministry of the Environment all advise against putting towels into the bathwater. Small towels should be placed on your head or outside the edge of the bathtub to prevent them from falling into the water. The basic rule is to wash your body in the shower area before entering the bathtub.Complete Guide to Hot Spring EtiquettewithHow to enter a hot springIn can be confirmed.
- Check the location and number of towels in the room information.
- 浴衣Take it to the bathhouse along with your change of clothes.
- Place your bath towel and valuables in the designated area in the changing room.
- Use a small towel to wash your body in the washing area.
- Take a bath without putting a towel in the bathtub.
- Before returning to the changing room, lightly wipe off any water droplets.
- Please return used towels to the designated location at the accommodation.

Additional towels are available free of charge, for a fee, or on an exchange basis.
If you plan to take multiple baths, such as morning baths, baths that switch between men and women, private baths, and public baths in the hot spring town, the first set of towels may not be enough. When requesting additional towels, be sure to check whether you will receive a replacement wet towel or a new one, how much it will cost, and whether you need to return the old one.
| scene | Example question | Notes |
|---|---|---|
| Bathing multiple times | Can I exchange it for a dry towel? | Free use and exchange locations |
| Private bath | Will it be provided separately from the one for the large public bath? | Is it included in the rental fee? |
| Visiting public hot springs | Can I take it outside the building? | Don't leave it behind at the public bath. |
| Loss or damage | Please tell me about the replacement process and costs. | Report it promptly without hiding anything. |
Visiting public hot springsYou may not be able to take towels from your accommodation. You may need to purchase or rent them at the public bathhouse.A stroll through the hot spring town at night,Morning stroll through the hot spring townI will check before I go out. When my luggage increasesLuggage storageAlso helps.
Whether or not it can be taken away is determined on a 5-point scale.
- Product:There is a record of purchase at the shop or through a reservation plan.
- Is there an explicit statement?The items are described as "takeaway available" or "souvenir."
- Is there no lending sign?If it's a rental, equipment, or something that needs to be returned, don't take it home.
- Is there a collection point?If there is a towel collection box, return the used towels there.
- If you're unsure, ask:Don't make assumptions based on appearance or price; check with the front desk.
Even if items are collectively labeled as "amenities," they may include both consumables like toothbrushes and rental items like towels and yukata (Japanese-style robes).Points to note when booking a ryokan (Japanese inn)Please save the plan details and compare them with the local information. If you realize you have accidentally taken something home, contact the accommodation to discuss return shipping and payment options.
Do not leave used towels on the floor or in the hallway.
The method of returning towels varies depending on the facility, including using the towel rack in the guest room, the basket in the guest room, the collection box in the public bath, or the front desk. If you put them in bags or trash cans without a designated area, they may be mistaken for waste or collection may be delayed. If they are heavily soiled, do not try to hide it, but tell the staff what is on them and follow the instructions.
When returning items to the guest room, do not place them wet on tatami mats, futons, wooden furniture, or electrical outlets. Use towel racks or designated areas in the bathroom.futons in a Japanese innPlease avoid placing it there, as it will wet the bedding.
When resting after a bath until the sweating subsides, check the hotel's hydration rules. Decisions regarding hydration after drinking alcohol or when feeling unwell are also important.Drinking alcohol and hot springs, measures to prevent heat exhaustionRecommended bathing timeSee also
For consecutive night stays and no-cleaning plans, please check the exchange conditions separately.
For consecutive stays, some accommodations replenish towels in the room daily with fresh ones, while others only replace them on cleaning days, only upon request, or in exchange for used ones. If you request "no cleaning," towels, yukata (Japanese robes), garbage collection, and even water replenishment may be omitted.
Please request the necessary services separately, such as "I don't need you to enter the room, but I'd like to receive two sets of towels at the entrance." Environmentally conscious plans and basic cleaning plans have benefits and conditions, so please prioritize the explanation given at the time of booking. If you are concerned about someone entering your room,Staying at a ryokan (Japanese inn) for multiple nightswithPutting the futon away and taking it downWe will also check that together.
Children, people with sensitive skin, and people who need assistance
Towels and yukata (Japanese-style robes) may not be provided for children sharing a bed or those only paying facility usage fees. Please inquire about the number of children, sizes, and any additional charges before booking, and confirm whether you need to bring your own from home.Choosing a hotel with childrenwithHot springs with a babyNow, please also check the facilities in the changing room.
People with sensitive skin should consult in advance about their preferences regarding detergents, fabric softeners, and fragrances, and if accommodations cannot be guaranteed, they should bring their own familiar towels. Those requiring extra towels for assistance should inquire not only about the availability of additional towels, but also about the route to the bath, the chairs in the changing room, and the conditions for using the private bath.Barrier-Free Hot Spring GuideCheck with.
To avoid mixing up your personal belongings with the hotel's amenities, using different colors or bags will help prevent return errors. (For example, the total amount of items to bring on your trip is...)What to bring on a hot spring tripDay trips areWhat to bring to a day trip to a hot springPlease refer to.
The conditions differ between overnight stays and day trips.
| Usage pattern | Common methods of delivery | Items to check |
|---|---|---|
| Accommodation | One set is provided in each guest room, and one is always available in the public bath. | Location for drop-off, additions, returns, and exchanges for consecutive nights. |
| Day trip bathing | Bring, rent, or buy | Is it included in the bathing fee, or is it refundable? |
| Private bath | Separate sets for accommodation and shared use. | Is it included in the usage fee? |
| Outdoor baths and footbaths | Bring it with you or purchase it locally. | Can hotel amenities be taken outside the building? |
One-day hot springsIn some cases, towels are not included in the bathing fee. While rentals are generally returned and purchased towels are taken home, always check the signage.Footbath StrollSo, if you bring a small towel with you, you won't have to wet the one used in the public bath.

Confirmation form before booking and at check-in.
- Where are the towels located, in the guest rooms or in the public bath?
- How many small towels and bath towels are included?
- Does it also include the number of children and those sharing a bed?
- Additional items can be obtained through exchange, rental, or purchase, and what is the cost?
- Can I bring it to a private bath or public bath?
- Where is the collection/return location after use?
- Exchange dates and pickup methods during consecutive stays
- Is it clearly stated which items are available for takeout?
Instead of asking a single, ambiguous question, it's helpful to break it down into questions like, "Should I take the small towel from my room to the public bath?", "Are there extra bath towels available for a fee?", and "Can I take this towel home?". This will make the answers clearer.Hot Spring Travel GuideYou can check by purpose.
When you notice something is lost, soiled, or missing
If you lose a towel, leave it in the public bath, or it gets heavily stained, inform the front desk as soon as possible without trying to hide it before check-out. Some accommodations have their own standards for cleaning, replacement, and compensation, and simply leaving a similar commercially available towel will not solve the problem. Provide the location and time you left the towel, the type of towel, and your room number, and inquire about whether it can be retrieved and the associated costs.
If, upon entering the room, you find that the number of towels is less than the number of people booked, or if there are obvious stains or dampness, we will ask you to check the condition of the towels with photos or the actual towels before using them. This is because it becomes difficult to distinguish between stains from those caused by use if you report it later. Conversely, opening towels that appear to be spares without permission may be treated as additional use. Please read the packaging and shelf labels, and check the price list if available beforehand.
If you forget your towel, you will be required to pay for its return shipping, and we will follow the hotel's lost and found policy regarding storage period and disposal requests. However, depending on whether the towel contains personal information or is in a hygienic condition, we may not be able to store or return it, so the hotel's decision takes precedence.
If there are discrepancies in the signs within the building, the most recent information for that location takes precedence.
The booking website might simply state "towels included," the room information might say "bring to the public bath," and the changing room might say "use here for used towels." These are not contradictory; they simply indicate the location where towels are provided, how to use them, and where to return them. If you are unsure, tell the staff the name of the bath you will be using and the type of towel you need to return.
Due to changes such as gender-separated bathing times, renovations, peak seasons, infection control measures, and environmental considerations, the current rules may differ from previous reviews. Please prioritize on-site signage, the hotel's official website, your booking confirmation, and the latest explanations from staff over reviews. If the conditions differ between the public bath and the guest room bath, please follow the signs at each location.
Also check your toothbrush, comb, and razor:Other than towels, amenities provided in the room, amenity bar, take-home items, children's items, and replenishment for consecutive nights are all available.Hotel Amenities GuideIt's all summarized here.
Hotel towels FAQ
Can I take the towels from the inn home with me?
As a general rule, please do not take anything away from the hotel unless it is explicitly stated that you can take it or you have purchased it. Even thin towels with the hotel's name on them may be considered hotel amenities. Please read the room guide and check with the front desk if you are unsure.
Would you like to take your room towels to the public bath?
Some accommodations require guests to bring towels from their rooms, others provide them in the public bath, and some allow guests to pick them up at the front desk. The Japan Tourism Agency's collection of customer service phrases includes an example of guests bringing towels from their rooms, but in practice, the instructions of each accommodation should take precedence.
Is it okay to put a small towel in the bathtub?
You cannot put it in the bathtub. You can use it to wash your body or when moving around, but do not immerse it in the bathwater. Follow the facility's instructions, such as placing it outside the bathtub or on your head.
Where should I put my bath towel in the bathroom?
Normally, these items should be placed on shelves or in lockers with locks in the changing room. Do not bring them into the washing area or bathtub; please keep them in the facility's designated area along with your valuables.
Can I get an extra towel?
The availability of free replacements, additional charges, rentals, and purchase options vary depending on the facility and plan. Please explain the reason (e.g., wet, dirty, or wanting to use it multiple times) and confirm the fees and return method beforehand.
Where should I return used towels?
The method of returning items varies from hotel to hotel; some return them to their rooms, others to collection boxes in the changing rooms, and still others to the front desk. Do not leave items on the floor or in the hallway, and if there is no collection sign, take them back to your room to check.
Do you change the towels daily for guests staying multiple nights?
The operation varies depending on the plan: daily replacement, replacement on cleaning days, replacement only upon request, and handover at the entrance. In the no-cleaning plan, replacement may be omitted, so please inform us of the number of items you need and your preferred method of collection.
Are towels provided for children and those sleeping with their parents?
Child rates, co-sleeping, and facility usage fees may not include these services. Do not judge solely by the number of people in your reservation; please check the number, size, and additional charges for children's items before booking.
Official and public reference information
- Japan Tourism Agency "Ryokan Q&A: Bathing"Basic rule: Do not put towels in the bathtub.
- Japan Tourism Agency "Collection of Hospitality Phrases for Accommodation Facilities"Examples of items that can be brought from the guest room to the bathhouse, and whether additional items are free or charged.
- Japan Tourism Agency "Training Text for Accommodation Facilities"Example of instructions: Guests should bring their yukata and towels from their room.
- JNTO “How to Best Enjoy Onsen”: Small towels and handling outside the bathtub.
- JNTO "Onsen etiquette"Etiquette regarding washing areas and towels.
- Ministry of the Environment "Guidelines on Etiquette for Using Hot Springs"Instructions to wash before bathing and not to put towels in the bathtub.
Official information last checked: August 2, 2026. Towel provision, taking towels outside the premises, additional charges, return policy, and towel exchange for consecutive nights vary depending on the facility, room, and plan. Please prioritize the latest information from your booked accommodation.
Examples of JEPS-listed facilities where you can check towel and public bath conditions.
This ranking is not based on the number of items provided or whether or not takeout is available. Please check the official information of each facility when making a reservation.
Check the room amenities and the information about the public bath.
Check the bath facilities and accommodation plans.
Check the amenities and bathing conditions.
Check the availability of the public baths and the amenities in the guest room.
